foofpa,
I'm sorry, but I'll tell you again for the third time.
Contact Technical Support. And provide all the information about your payments right away. Namely TXID in writing.
Right now you are writing to the website development department. We do not deal with such questions. Write to the technical support service.

also if it was resolved would i be able to just get credited the 15$? then id be able to jut buy pro now without needng to wait do u think?

foofpa,
We'll tell you again. You should contact technical support with this question. This section is not intended for such questions.
And of course technical support will ask TXID (hash) payments.

txid?

foofpa,
Technical support does not need screenshots of payments. Just provide the TXID in writing.

https://cdn.discordapp.com/attachments/806012083938131971/1072579567740530688/doge_1.png

https://cdn.discordapp.com/attachments/806012083938131971/1072579568210296912/doge_2.png

proof of payment the image thing wasnt working

foofpa,
You'd better write to technical support about this issue. And give all the data at once.

i got pro last night and topped up this morning. 2 transactions of 15$ so 30$

since getting pro was taking so long i topped up so next time a booth model came out i wanted i wouldnt have for te payment approval. but the pro and top up were still 2 different payment

to wait for payment approval

The Telegram program is not a product of VRModels. If you were blocked for spamming in this program - then contact telegram program support.


As we can see, your payment was processed instantly in automatic mode. You have topped up your balance by 15$ and you have these 15$ in your account.
Topping up and switching to a PRO account are slightly different things. In your case, you just topped up your balance.

VRModels,
Oh wow! Its almost as if- i- i didnt spam thats the issue!

hey, I tried upgrading to pro with the good old doge coin and was just wondering how long that normally takes? last time took a few hours and i think i got it around 6 hours ago but still havnt upgraded yet. i added funds so itll be faster next time but im just wondering if maybe there might have been an issue this time? doge coin is a funny but odd coin after all.

CryptidQrow,
If you were blocked by Telegram itself because of spam - then don't spam.

VRModels,
Ive been banned from interacting with the group for three days twice now due to "spam" which i get the first time but the second one was over literally nothing.

CryptidQrow,
We don't really know what you're talking about

So i guess someone is reporting people randomly on telegram, and it bans you for like three days even if its false "spam" reports, any way to counter this or get it undone?

***comment deleted***

VisionDesigns,
Corrected

I just noticed that one of the my uploads went twice instead of updating the older one, simple fix

***comment deleted***

Yoda,
Good afternoon.
As we see you have already received the status

hi, I paid for pro yet haven't received pro...

KotoNeko,
Good afternoon.
We see that your payment has been cancelled.

Hi i just buyed upgrade to Pro but after payment i get error and didnt get pro. Money are gone too

***comment deleted***

prijax,
Good afternoon.
As we can see you have already been answered by a moderator in private messages.

Hey i uploaded a model private anonymous but it was a mistake, how can i change it?

VRModels,
thank you very much for the assistance. i was just a bit worried that's all. <3

Nuggies,
Good afternoon. Gave you a Pro account

I just got a model uploaded that gave me +20% and it got me to 100% but I haven't gotten anything related to a pro account. I was at 95% from the other models I have uploaded and it just went to 15% after being accepted. It's been about 2 days now without any word on it. Not sure what to do.

yusippy,
One way or another, next month the server equipment will be improved. At least somehow, but it will help.

VRModels,
I never said anything about you being responsible for my internet connection
it was just a suggestion to make the website a better experience for everyone.. And all the models I download I actually use for myself, sorry for asking i guess

yusippy,
We are not your ISP to control the quality of your connection and the good speed of your Internet to this or that source in the world. This cannot be called a bug of any kind.
A lot of people pass on their accounts to friends here. By opening up this feature, we'll open up the model upload conveyor to anyone you give your account to. Your brother... your cat, etc. 280-300 models a month. In our opinion, this is already kalasalnoe number of models to download. We already do not understand why you download everything at once as vacuum cleaners. And not just what you will use yourself.
The rules will not be changed.

Not sure if this counts as a bug, but is there a way we could be allowed to re-download the same model more than once, in case the download keeps failing? Everytime it fails once it takes away one dl out of the 10 in the private section and it feels a little unfair. Or perhaps a way to keep the history of downloaded models so that you can go back and download them again without it taking away the 10 dls

Margarita.,
Good afternoon.
Your question has nothing to do with bugs on the site.
None of the payment gateway does not accept cards from Europe and the United States. After all, no one lifted the sanctions that were imposed.

I've been trying to get pro by paying for a while, and it won't take my card. Any help on this?

Nowyouseeme,
OH, actually I think I see what you mean.
I took 1 photo meaning that only the 'main poster image' photo will not pass moderation. So total images.
Not the other section.

In that case, my apologies! I misread.

VRModels,
Not trying to start anything, I like the site and everything it has to offer.

I'm trying to say that multiple occasions I have uploaded a photo in the main image, as well as a secondary image in the second section. Previously this has passed moderation fine but for when I upload on occassions when the site is slow, it seems to not register through? The image you showed previously shows that I uploaded a image on the main part, as well as the second part. I'll start taking screenshots for my uploads to show that I am uploading more than 1 image if it helps, it was just a general query I had whether it was something on my end or not. That's all! ^^

I'm more than happy to upload a third image, I'm not trying to be lazy at all - just simply saying that the normal 2 images I've uploaded have worked fine. Please don't take this as an attack in any way, shape of form - was just a question. But thank you anyways for responding! :)

Nowyouseeme,
The website has all the information.
But apparently you don't want to read...

If you have not read the rules, then why did you register on the site and when registering ticked that you read the rules?
You were notified by the bot about the screenshots at least 5 times, for a considerable amount of time. Also the bot always provided a link with all the information. But apparently you were too lazy to go to this link and read what it says?

VRModels,
Thanks for replying!
I added both those images, but just to clarify that I'll need to add more?

Nowyouseeme,
The bot does not make mistakes. And of course before sending a notification, it takes a screenshot.
Your last download: VRクラフトバーディスペンサー、アニメーショ
Screenshot:

Alas, this is not the bot's fault.

Hi there!
I've had some issues recently with uploads to the Private section where I'll upload screenshots from the Booth page, (more than 1 of course)
but a good portion recently, such as my latest upload has led to me being messaged that no screenshots were uploaded which wasn't the case :c
Just wondering if there is a bug currently on the site? I've always uploaded multiple screens so confused why it's coming back with this error.

Thanks so much!

Panderz,
Technical support
We recommend specifying all details and TXID at once

soo... I just tried to buy pro, and it says it went through, I even have screen shots of the transaction, but I have been waiting for hours to see it and I haven't received it yet.

VisionDesigns,
Fixed

Is the new edit and delete location change as well as the comment ID live?
Because I don't see the edit button at all and there are no comment ID's

VRModels,
i mean it works to spam f5 to reload the site (if i get the error)

poisedpeony,
And why do you spam a lot of f5?

VRModels,
hmm :( well it usually works to spam f5

poisedpeony,
Good afternoon.
We don't see a problem.

just me getting a ton of "error 504"?

Reuutsuho,
Good afternoon.
We don't see any errors.

Why is there no Progress when I upload my avatar

dayriiin,
1. Your message has nothing to do with this section on website bugs.
2. Don't accuse people without any evidence.
Saying it's him and so on without proof is just talking out of thin air and nothing more.

***comment deleted***

***comment deleted***

d-blu,
Good afternoon.
This is not a bug or any kind of error.

i have a friend that cant comment and gets an error

Dooderz,
We see no reason on your part to remove it. We also don't see any viruses there.

VRModels thanks, They had 1 more upload I would remove just to be safe.
https://vrmodels.store/avatars/22688-ghosty-quest.html

Dooderz,
Good afternoon.
This user has been blocked.

Seems @GhosieLove uploaded a trojan miner instead of an avatar. No other place to report I guess?
https://vrmodels.store/avatars/22718-boosette.html
https://vrmodels.store/user/GhosieLove/

***comment deleted***

i accidently uploaded a model without adding either the actual package or put the wrong link. i'm not usre, but i re-submitted it, sorry about a double submission

issue fixed ignore this

VRModels,
oh okay thank you for the clarification

sakari,
Because you are uploading models that are already on the site. Only newer versions. For what you get %. But these models will not be on your account. Because they are already available on the site. And just updatable to newer versions.

You're getting notifications from the bot. When it updates versions of models.

Okay well all the model are sperate on the booth page, and also none of my models ive been moderated for yesterday/today are not showing up on my page

sakari,
We don't see any errors here. You divided the models from 1 link into three parts. That's why you got 30%. After all, these models from 1 link. No need to divide them, thinking that you will get more %.

Um so I'm confused about about percentages because I uploaded three models that usually would have gotten me 30 percent each but they got me 10 percent.

Boring_BOOM,
Hello.
Your question has nothing to do with site bugs.

Why hasn't my top-up arrived yet?

VRModels,
Also - for the sad comment, and for clarity: the avatars themselves were free, yes, but some of the assets I found (from what I may recall) were some Nitro boosts. Not all of them were Nitro. I cannot tell which, because its been a while when I first tried this.

VRModels,
Ah I see! Okay! So from going forward, if it is within the public domain/searchable via Google, do not upload to this website at all?

Also, if this isn't an appropriate place to discuss this, where do I go to discuss this? Where do I go to lift the restriction or is it permanent?

spacebird,
Our bot is implemented on the basis of a neural network and it automatically checks all uploaded models for their availability in the public domain on the Internet. After that, for the moderators, it displays a link from where this or that model was taken. Naturally marked with tags. Paid or free distribution model.
For this, do not say that they are nitro and stuff ... because we see it all.

The fact that people are giving away free models in their discord servers to other people. Passing it off as a nitro exclusive - that's already sad.

VRModels,
Ah, I do find some resources that are Nitro/Discord exclusive, while grabbing some. I did not realize the website didn't allow it anymore - I have seen many free avatars get posted here that I've found in some of the channels. This is why I am confused.

Alternately, if this is not a bug, where do I post to inquire how to get the upload lifted? Do I report/cite people who may be uploading free/nitro/Discord exclusive models and assets as well?

spacebird,
Your account has been restricted. you will no longer be able to upload models. This is not a bug.
You sit and transfer free models from other resources to ours. What is not good.

Hi there,

I've been uploading a bit of stuff lately, and I went to upload more after a batch yesterday. I came to find this:

Information
Administrator of the website has forbidden to post publications on this website.

I'm looking any of my messages and unsure why this is? It looks like most of my uploads went through.

Sn00pY_DeaMoN,
No one forbids you to do so. Do what you want with the models.
Your questions have nothing to do with errors on the site. If you continue to spam off-topic, we will block access to your comments.

and it is possible to modify a model, already downloaded on the site ?

Sn00pY_DeaMoN,
There are no errors, the bot works correctly.